Create a shared mailbox
Shared mailboxes allow a group of people to read and send messages from a common email address. For example, if a customer emails "email@example.com," employees who have access to that mailbox could receive and respond to the message.
Watch a short video of this task farther down the page.
- Sign in to the Exchange admin center. Use your Office 365 email address and password (your GoDaddy username and password won't work here).
- Select recipients > shared > + (New).
- The new shared mailbox window will open. Enter the following:
- Display name: The name of your shared mailbox.
- Email address: The name of the email address before the @, like "contact" for general inquiries or "sales" for your sales team.
- After you're added as a user, you can access a shared mailbox. Access my shared mailbox with Outlook on the web.
- Sign in to the shared mailbox using your email client or webmail.